Privacy Policy for the Planetixx Observatory

Last Updated: 13th March 2025

1. Introduction

Welcome to Planetixx Observatory ("the Platform"), a Software-as-a-Service (SaaS) platform for analyzing marine debris using artificial intelligence and satellite data. This Privacy Policy explains how Plastic-i Limited (trading as Planetixx) ("Company," "we," "us," or "our") collects, uses, and protects your personal information when you use our services.

By using the Platform, you consent to the collection and processing of your data in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Information:

·         Name

·         Email address

·         Account credentials

·         Payment details

·         Other contact details

2.2. Usage Data:

·         IP address

·         Browser type

·         Device information

·         Log data such as access timestamps and activity on the Platform

2.3. User-Generated Data:

·         Any files, images, or other content you upload to the Platform

·         Data processed through our AI tools for marine debris analysis

3. How We Use Your Information

We use your information for the following purposes:

3.1. To provide and maintain the Platform’s functionality.

3.2. To improve user experience and optimize Platform performance.

3.3. To manage accounts, process transactions, and provide customer support.

3.4. To analyze usage trends and detect fraudulent activity.

3.5. To comply with legal obligations and enforce our Terms of Service.

3.6. To send you updates, service notifications, and marketing communications (if opted in).

4. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information under the following circumstances:

4.1. Service Providers: We may share data with trusted third-party vendors to facilitate services such as hosting, payment processing, and analytics.

4.2. Legal Compliance: We may disclose data if required by law, regulatory authorities, or to enforce our rights.

4.3. Business Transfers: If our company undergoes a merger, acquisition, or asset sale, your data may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or loss. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.

6. Your Rights As a user under UK law, you have the following rights concerning your personal data:

6.1. Right to Access: You can request a copy of the data we hold about you.

6.2. Right to Rectification: You may request corrections to inaccurate or incomplete data.

6.3. Right to Erasure: You may request deletion of your data under certain conditions.

6.4. Right to Restrict Processing: You can request that we limit the processing of your data.

6.5. Right to Data Portability: You can request your data in a structured, commonly used format.

6.6. Right to Object: You may object to the processing of your data for direct marketing purposes.

To exercise these rights, please contact us at support@planetixx.com.

7. Data Retention

We retain personal data only as long as necessary for the purposes stated in this policy or as required by legal obligations.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze site usage. You can manage cookie preferences through your browser settings.

9. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of external sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Continued use of the Platform after changes signifies your acceptance of the updated terms.

11. Contact Information

For any privacy-related questions or concerns, contact us at support@planetixx.com